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Catering Sales Executive
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Role & Responsibilities
- Responsible for selling packages related to weddings & events services
- Proactive in securing and manage sales and events to achieve monthly sales objectives
- Develop new markets and strengthen customer base
- Collect business information from customers/markets
- To be involved in all sales related activities such as roadshows, blitzes, trade shows
- Engage in event execution, ensuring a unique, innovative and personalized guest experience.
- Schedule and conduct effective sales appointments and site visits of hotel
- To prepare Event Orders to include all details of event including room set-ups, audiovisual, menus, décor, entertainment, group room blocks and VIP services
- Plan and conduct pre- and post-event meetings with clients and catering colleagues to ensure customer satisfaction and guest experience
- To participate in developing of promotions, action plans and marketing strategy
- Coordinate effectively with operational departments to facilitate events and ensure quality and customer satisfaction.
- Credit management of sales accounts and handle any sales administration (with assistance of sales coordinator)
- Consistently offer professional and friendly and engaging service with both clients and colleagues
Requirements
- Those with interest in Sales & Hospitality are welcome to apply. Fresh graduates are also welcome to apply.
- Excellent interpersonal, negotiation and presentation skills
- Strong organizational and time management abilities
- Able to multi-task, work under tight deadlines and in as fast paced working environment
- Pleasant personality with a customer-first mindset and team-player attitude
Assistant Catering Sales Manager / Catering Sales Manager
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Role & Responsibilities
- Responsible for selling packages related to weddings & events services
- Proactive in securing and manage sales and events to achieve monthly sales objectives
- Develop new markets and strengthen customer base
- Collect business information from customers/markets
- To be involved in all sales related activities such as roadshows, blitzes, trade shows
- Engage in event execution, ensuring a unique, innovative and personalized guest experience.
- Schedule and conduct effective sales appointments and site visits of hotel
- To prepare Event Orders to include all details of event including room set-ups, audiovisual, menus, décor, entertainment, group room blocks and VIP services
- Plan and conduct pre- and post-event meetings with clients and catering colleagues to ensure customer satisfaction and guest experience
- To participate in developing of promotions, action plans and marketing strategy
- Coordinate effectively with operational departments to facilitate events and ensure quality and customer satisfaction.
- Credit management of sales accounts and handle any sales administration (with assistance of sales coordinator)
- Consistently offer professional and friendly and engaging service with both clients and colleagues
- Assist in training and orientating new join and/or junior members of the team when tasked
Requirements
- Minimum 1 Year of Catering or Banquet sales experience in a hotel or event venue will be of advantage or sales experience in other fields with proven track record in meeting or exceeding sales target and an interest in hospitality
- Excellent interpersonal, negotiation and presentation skills
- Strong organizational and time management abilities
- Proficient in Hotel Sales System (e.g. Delphi, Opera) will be of advantage
- Able to multi-task, work under tight deadlines and in as fast paced working environment
- Pleasant personality with a customer-first mindset and team-player attitude
Housekeeping Supervisor
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Role & Responsibilities
- Supervise and ensure team’s smooth daily running of the housekeeping operations
- Conduct checks and inspections daily at Hotel & Conference Centre to ensure high standards of cleanliness are achieved at all times
- Assign work tasks for housekeeping staff daily
- Assist in planning of work schedules
- Train housekeeping staff well to ensure day to day standards are met
- Generate housekeeping reports and provide administrative support
- Plan and maintain inventory of guest supplies, cleaning supplies, linen
- Provide assistance to guest queries and resolve any issues faced by guests
- Handles general housekeeping duties in assigned guestrooms or public areas
- Ensure harmonious relationships within the Attendants
- Any other ad-hoc duties assigned by the Housekeeping Manager
Requirements
- Prior Housekeeping/cleaning experience in a hospitality industry is an advantage
- Candidates with good attitude but minimum experience may be considered
- Candidates with experience can be considered for senior role
- Responsible and Hardworking team player
- Proactive, meticulous with a can-do attitude
- Able to work weekends and public holidays
- 5-Day Work Week (Day Shifts Only)
Public Area Attendant – FT / PT
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Role & Responsibilities
- Handles general cleaning duties in the Hotel Public Areas arranged by manager and report any defects
- Clean and tidy meeting rooms and auditorium
- Cleaning duties include cleaning of washrooms, sweeping, vacuuming, clearing of rubbish bins, mopping, wipe down of dirty areas, high dusting etc
- Assist supervisor with stocktake of cleaning items
- Be polite and attentive to guests’ needs
Requirements
- No experience required
- At least PSLE certification
- Positive work attitude, team player and able to multitask
- Able to operate cleaning machines is an advantage
Others
- Full Time / Part Time roles available
- Morning Shifts
- Meals provided during work shift
General Worker / Houseman
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Role & Responsibilities
- Manage linen and laundry inventory including staff uniforms etc
- Receive and handle housekeeping deliveries
- Assist in replenishing and sending guest supplies
- Assist in general cleaning in assigned areas including cleaning and high dusting
- Maintain cleanliness and tidiness of work store, trolley and all equipment
- Perform any other duties that may be assigned by supervisors
Requirements
- No experience required
- At least PSLE certification
- Positive work attitude, team player and able to multitask
- Able to lift and move laundry bags
- Able to work weekends and public holiday
F&B Service (Casual Part Time)
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As a hotel with F&B and Banquet facilities, we hire Casual F&B Crew to support our team during meal service, weddings and/or events, including setup before and after event.
- Flexible hours, various timing available
- No minimum commitment
- Choose the dates you are able to commit
Contact us to find out more!